This notice was last updated on October 25, 2021
This Privacy Statement (“Statement“) serves to describe how we, Fragrance Manufacturing, Inc. (“FMI“, “we“, “us“, “our“), collect, use and transfer information about you, through http://www.fragrancemfg.com/ and other websites that we operate, and that include a direct link to this Statement (collectively, the “Sites“).

Information Collection and Use

Information from visitors to our Sites is collected from both active submissions and passive browsing sessions. We will not share or sell the information collected with any third party in any way other than as set out in this Statement.

Information you provide to us voluntarily.

For some of the services that we provide through our Sites we will ask you to register via an on-line registration form. In these cases, we may ask for both individual and company user information. For example, you may be asked to provide your name, organization, address, email address, phone number, fax number, a user identification and password. You may also elect to obtain products or services through our Sites and you will be asked to provide information necessary to proceed with the transaction, such as shipping addresses and payment procedures.

In all the above cases, you will know what data is collected because you will actively submit it for the purpose described at the point of collection. We discourage the sending of sensitive information (such as your ethnicity or any health details) and any such information sent to us is sent at your own risk.

Information collected automatically

We also collect information that you passively submit during your use and navigation of the Sites. Information collected in this manner includes the URL of the site you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, the amount of time you spend on the Sites, transactions conducted on the Sites and other “clickstream” data.

We also use cookies, which are data files that a web site writes to your hard drive, when you visit the site. Cookies can collect and file information such as user ID and the pages viewed on sites that you have visited. But the only personally identifiable information a cookie can contain is information you supply yourself. It cannot read data off your hard drive. Cookies can provide the benefit of preventing you from having to enter redundant and duplicate data at various areas of our site. They also help us to better understand how our site is used and to improve our service. We can only read cookies from one of our Sites. If you decide to disable cookies in your browser, you can still obtain access to most of our Sites.

Our websites do not currently respond to ‘do not track’ signals in web browsers. Additionally, our websites are not structured to attract users under the age of 18.

Sharing of Information

We will not disclose your personal information to third parties except:

(a) with your consent;

(b) to our subsidiaries, affiliates and service providers to fulfill services or order requests, or otherwise to fulfill a contractual obligation to you including, but not limited to, providing customer service, sending marketing communications about our products, services, and offers, and performing technological maintenance;

(c) as required by applicable law;

(d) if required by court order or subpoena;

(e) to public authorities to protect you, us, or third parties from harm; or

(f) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of FMI’ assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding.

Transfers of Information

FMI hosts and stores personal information in databases in locations throughout the world, but primarily in the United States. FMI also hosts personal information through vendor platforms hosted on an internet cloud. This means that personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws which are different to the laws of your country and, in some cases may not be as protective.

However, FMI has taken appropriate safeguards to ensure that adequate protection is provided to such data where legally mandated.

Information Protection and Security

FMI ensures that commercially reasonable technical, organizational, physical, and administrative measures are in place to protect any information you provide to us from unauthorized access, loss or misuse. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Nevertheless, please recognize that despite the precautions that we take no computer system or transmission of information can ever be completely secure or error-free.

Please also note that FMI’ Sites may contain links to websites outside of FMI. Linked websites are not under our control or endorsed by us and we recommend that you review the privacy policies of such sites before using them.

Data Protection Rights

You may access, correct, or update your information by accessing your accounts or profiles on our Sites. You may at any time request access to a summary of information we hold about you by contacting us at [email protected].

If you are a resident of California you have the following data protection rights:

  • If you wish to access your personal information you can do so at any time. Once we receive your request, we will disclose to you the information requested, including:
    • The categories of personal information collected.
    • The categories of sources of such information.
    • The purposes for which we collected the personal information.
    • The categories of personal information that we have disclosed for a business purpose.
    • Information about any sales of your personal information.
  • If you wish to delete your personal information you can do so at any time.
  • You can request portability of your personal information.
  • You have the right to not receive discriminatory treatment for exercising your rights, and we will not discriminate against you for exercising any of your rights.

If you wish to exercise any of these rights or want further information, please contact us using the details at the end of this Statement.

Retention

FMI retains personal information we collect from you where we have an ongoing legitimate business need to do so, (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements) in line with our retention policy. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Changes to Our Privacy Statement

We may update this Privacy Statement from time to time in response to changing legal, technical or business developments. When we update our Privacy Statement, we will take appropriate measures to inform you, consistent with the significant of the changes we make. We will obtain your consent to any material changes to this Privacy Statement if and where this is required by applicable data protection laws.

You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this Statement.

Email Privacy

When you communicate with us over email, we process your data for communication purposes, and we store this data in our systems. Your data is processed in order to communicate with you, provide you with information about our products and company or to process your inquiry and respond to your requests.

You have the right to object to the processing at any time for reasons arising out of your situation. We will then no longer process your personal data, unless there are demonstrably compelling grounds for processing, which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of asserting, exercising or defending legal claims.

Any email communication based on a contract will be deleted as it is no longer needed for the performance of the contract or as soon as the contract is terminated, and legal retention periods have expired.

Contact us

If you have any questions or concerns about our use of your personal information, please contact us using the following details: [email protected].

This notice was last updated on October 25, 2021