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Testimonials

  

Household Products Company (Customer of 5-years)

President:  “FMI knows how to be a true partner.  They helped us to grow 30% per year for seven straight years, never letting us down regardless of the challenges that we presented.  FMI carefully maintains their employee culture of sincerely caring for their customers, treating our products as if their own. We have rarely been surprised by missed commitments, and this has built an extraordinary level of trust. FMI people care about us. They are very creative, very reliable, and a whole lot of fun!”

Vice President- Logistics:  “We moved our fulfillment operations from a public warehouse to FMI this year. The results were like night and day. The change has resulted in lower costs, regaining 30% of a key manager’s time, and virtual elimination of miss-shipments. We now spend our time on gaining new business, not worrying about the operations of fulfilling past business. The simplicity and accuracy of FMI’s proprietary software systems is very impressive. UPS, common carrier and EDI shipments are all handled with reliable same-day paperless information-flow between us.”

Personal Care – Natural Products Company (Customer of 9-years)

President:  “My business is built on the integrity of high quality natural personal care products. FMI has been with me from the beginning, ensuring with their integrity that mine is not compromised. My customers are very demanding.  Personal attention and well running systems are required to satisfy them and me.  FMI has been the true partner necessary to grow my business y-times to over 100 SKUs. FMI’s willingness to handle all of my product needs from 0.8 ml sample vials of fine parfume to very sophisticated bottles of natural lotions, creams and shampoos has enabled me to grow much more quickly and confidently.  FMI people are more than contractors, they are part of what makes my company special.”

Commercial Household Products Company  (Customer of 6-years)

President:   “FMI has been a partner with compounding fragrances for us since 1996. We couldn't be happier with their on-time delivery, quality control and overall service. FMI has always done more than "mix a fragrance", they provide important data and technical reports that help
us manage our fragrance business.”

Fortune 100 Commercial Customer

Vice President- Outsourcing:  “FMI are the “Short-Run Professionals”.  They work seamlessly with us to provide a service to our international customers that we could not do cost effectively in-house. We can rely on FMI to be there when we need them.”

Aromatherapy Company (Customer of 3-years)

Founder:   I am the owner of an aromatherapy company.  When I first started my business, we manufactured on site in very small quantities.  As the business grew, I knew we needed to find a reputable company to manufacture for us.  After meeting Kevin Rhodes (President of FMI), I knew that I could trust FMI to maintain the confidentiality of our formulas and to maintain the integrity of our product line. 

Working with FMI has been extremely easy – everyone on the team has been responsive to our needs and they have always come through in terms of delivery schedules and maintaining the quality and consistency of our formulas.  They have been supportive and have held our hand guiding us through the process of manufacturing in larger quantities.”